All purchases made at Walton's include a point-of-sale report which can be submitted to your insurer. Upon request, we also provide formal written appraisals done by our GIA Gemologists for items purchased from us.

Yes! We specialize in pre-1940s antique and estate jewelry, which is largely what we purchase for our inventory; however, we are happy to take a look at any jewelry items you have. We also purchase pieces for their gold, platinum, and diamond value. We purchase sterling silver flatware and hollowware (we do not purchase silver plated items or sterling jewelry).

We ask that you reach out to us via email about items you’d like to sell before coming by our showroom. Click here to learn more or send us information about items you’re interested in selling.

We focus exclusively on jewelry and do not offer watch repair or battery replacement services.

We have a beautiful collection of antique and estate jewelry, new and classic pieces, and we offer custom design services! Our entire selection is shoppable right here on our website.

We recommend meeting with our experts for an estate evaluation. One of our GIA Gemologists will sit down with you and go through your items to determine what is costume jewelry and what is fine jewelry. If you're interested in selling some of your pieces, we can also make offers on items we may be interested in purchasing. Our estate evaluations are $200 per hour and do not include any written documentation (you can take as many notes as you would like during the evaluation). Please contact us prior to scheduling an appointment.

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.

At Walton's, we understand that big purchases should not break the bank. Click here to learn more about our three long-term payment options: Layaway, Affirm Financing, and Wells Fargo Special Financing.

Read our full Refund & Return Policy

We want you to love your purchase! If for any reason you’re not fully satisfied, we offer a 3-day return period for eligible items:

• Return within 3 calendar days of purchase for a refund.
• Return within 3 calendar days of confirmed delivery for a refund.

From day 4 through day 30, items may be eligible for exchange or store credit.

After 30 days, all sales are final.

To qualify, jewelry must be unworn, unaltered, and in original condition with the receipt and packaging. Custom pieces, special orders, and items purchased through payment plans are final sale.

To initiate a return, please contact our team with your order details. They will guide you through the return process and provide you with instructions.

Returns must be approved before mailing or bringing the item in. You are responsible for return shipping and full insurance coverage. Once we receive and inspect the item, we’ll process your refund, store credit, or exchange based on eligibility.

We do not offer buybacks or trade-ins for previously purchased jewelry. Our refund & return policy strickly adheres to the conditions and timeframes agreed upon at the time of purchase.

After 30 days, all sales are final.

To qualify for a return within 30 days of purchase, jewelry must be unworn, unaltered, and in original condition with the receipt and packaging. Custom pieces, special orders, and items purchased through payment plans are final sale.

We offer complimentary UPS Express shipping within the United States. We do not ship internationally or to P.O. Boxes.

After your purchase, we’ll contact you to confirm a Wednesday, Thursday, or Friday delivery. All shipments are sent via UPS Express with adult signature required—we will not ship until we confirm someone will be available to sign.

Once your package has shipped, you’ll receive a tracking number so you can follow its journey.

For security, packages are not labeled as coming from Walton’s Jewelry. Delivery typically takes 1–2 business days after shipment. Please allow extra time if your item requires resizing or modifications.

To ensure the best care, we limit our repair services to jewelry purchased from or created by Walton's.

We're pleased to offer one complimentary ring sizing with every Walton's purchase. If you need your ring resized again in the future, the cost will depend on various factors—such as the type of metal, how many sizes the ring needs to be adjusted, the width of the band, and whether gems are set in the shank.

Most resizing starts around $100, but we’re happy to examine your ring and provide a personalized quote. For an assessment, stop by our showroom or schedule an appointment.

Yes, the ring can be resized after purchase. We understand that finding the perfect ring size can be challenging, especially when it's a surprise. After the purchase, you can bring the ring to our showroom, and we will resize it to ensure a perfect fit.

We do not offer same-day repair services such as ring resizing, prong retipping, or resetting. We take great pride in the craftsmanship of our highly skilled jeweler and ensure quality control at every step of the process.

While we strive to accommodate ring resizing at the time of purchase as quickly as possible, other repair services require more time to ensure the highest quality results. If you need a repair, please contact our team to discuss the details and arrange for your jewelry to be expertly serviced.

We specialize in creating a wide range of custom jewelry, including rings, necklaces, bracelets, earrings, and more. Whether you're looking for a unique engagement ring, a personalized pendant, or a bespoke bracelet, our skilled team can bring your vision to life. Contact us to discuss your ideas and start the design process.

While we draw inspiration from antique and vintage designs for many of our custom pieces, we cannot reproduce an exact replica of any vintage or antique jewelry. This uniqueness often enhances the charm and individuality of the new piece. We can work with you to create a design that captures the essence and style of the original.

Yes, we are delighted to offer stone setting and heirloom redesign for those who have their own materials. You can use your own stones, and we can incorporate them into your custom design. While we do buy gold and can apply its value to the cost of your finished piece, the gold we acquire from you will not be used in crafting your jewelry.

Yes, we can assist you in sourcing a variety of stones, including antique gems, lab-grown diamonds, and other precious stones. With over 50 years in the industry, we've cultivated relationships with some of the best gem dealers in the country specializing in antique cut diamonds and colored gemstones.

Finding the right gemstone for your custom project is a big decision, which is why we always recommend a complimentary consultation with one of our GIA-accredited professionals. Books yours today!

All custom pieces start at $2,000, with a detailed quote provided alongside your design presentation. The required deposit to begin creating your custom jewelry is typically 50% of the total cost, depending on design elements and any additional needs such as stone sourcing.

The timeline for receiving your custom jewelry varies based on the complexity of the project. Simple repairs and settings may take as little as 7-10 business days to complete, while more complex redesigns and custom projects typically take 8-12 weeks. You will be advised of our estimated timeline during your complimentary consultation.